Service Level Agreements/Data Provision Agreements

Data of high quality can only be maintained if the source material is of good quality. States are required to better control relationships of stakeholders along the whole data chain from the producer to the distributor in the form of Service Level Agreements (SLAs) with data originators. SLAs clearly define the responsibilities of all parties involved in the aeronautical data chain. This helps clarify the position of all parties involved in the data chain.

Service Level Agreements have been executed to ensure better communication, guard against expectation creep by setting mutually agreed standards and establish a process of measuring service effectiveness between AIS (Aeronautical Service Provider) AAI, and data originators of following airports:

1. (Agartala, VEAT) Agartala Airport, Agartala

2. (Agatti, VOAT) Agatti Airport, Agatti

3. (Ahmedabad, VAAH) Ahmedabad International Airport Limited

4. (Aligarh, VIAH) Aligarh Airport, Aligarh

5. (Ambikapur, VEAB) Ambikapur Airport, Ambikapur

6. (Amravati (Belora) VAAM) Maharashtra Airport Development Co. Limited

7. (Amritsar, VIAR) Sri Guru Ram Dass Jee International Airport, Amritsar

8. (Aurangabad, VAAU) Aurangabad Airport

9. (Ayodhya, VEAY) Maharishi Valmiki International Airport, Ayodhya Dham

10. (Azamgarh, VEAH) Azamgarh Airport, Azamgarh

11. (Barapani, VEBI) Barapani Airport, Barapani

12. (Belagavi, VOBM) Belagavi Airport, Belagavi

13. (Bengaluru, VOBL) Bengaluru International Airport Limited

14. (Bhavnagar, VABV) Bhavnagar Airport

15. (Bhopal, VABP) Raja Bhoj Airport, Bhopal

16. (Bhubaneswar, VEBS) Biju Patnaik International Airport, Bhubaneswar

17. (Bilaspur, VEBU) Bilaspur Airport, Bilaspur

18. (Calicut, VOCL) Calicut Airport, Calicut

19. (Chennai, VOMM) Chennai International Airport, Chennai

20. (Chitrakoot, VECT) Chitrakoot Airport, Chitrakoot

21. (Cochin, VOCI) Cochin International Airport Limited

22. (Coimbatore, VOCB) Coimbatore International Airport, Coimbatore

23. (Cooch Behar, VECO) Cooch Behar Airport, Cooch Behar

24. (Datia, VIDT) Datia Airport, Datia (In Progress)

25. (Dehradun, VIDN) Dehradun Airport, Dehradun

26. (Delhi, VIDP) Delhi International Airport Limited

27. (Deoghar, VEDO) Deoghar Airport, Deoghar

28. (Dibrugarh, VEMN) Dibrugarh Airport, Dibrugarh

29. (Dimapur, VEMR) Dimapur Airport, Dimapur

30. (Diu, VADU) Diu Airport

31. (Dumka, VEDK) Dumka Airport, Dumka

32. (Durgapur, VEDG) Bengal Aerotropolis Projects Ltd.

33. (Gaya, VEGY) Gaya Airport, Gaya

34. (Gondia, VAGD) Gondia Airport

35. (Guwahati, VEGT) Guwahati International Airport Limited

36. (Hisar, VIHR) Hisar Airport, Hisar

37. (Hollongi, VEHO) Donyi Payo Airport, Itanagar

38. (Hubballi, VOHB) Hubballi Airport, Hubballi

39. (Hyderabad, VOHY) Hyderabad International Airport

40. (Imphal, VEIM) Imphal Airport, Imphal

41. (Indore, VAID) Devi Ahilya bai Holkar Airport, Indore

42. (Jabalpur, VAJB) Jabalpur Airport

43. (Jagdalpur, VEJR) Maa Danteshwari Airport, Directorate of Aviation, Chattisgarh

44. (Jaipur, VIJP) Jaipur International Airport Limited

45. (Jalgaon, VAJL) Jalgaon Airport

46. (Jamshedpur, VEJS) Sonari Airport, Jamshedpur

47. (Jharsuguda, VEJH) Veer Surendra Sai Airport, Jharsuguda

48. (Juhu, VAJJ) Juhu Airport

49. (Kadapa, VOCP) Kadapa Airport, Kadapa

50. (Kalaburagi, VOGB) Kalaburagi Airport, Kalaburagi

51. (Kandla, VAKE) Kandla Airport

52. (Kangra, VIGG) Kangra Airport, Kangra

53. (Kannur, VOKN) Kannur International Airport Limited

54. (Keshod, VAKS) Keshod Airport

55. (Khajuraho, VEKO) Khajuraho Airport

56. (Kishangarh, VIKG) Kishangarh Airport, Kishangarh

57. (Kolhapur, VAKP) Kolhapur Airport

58. (Kolkata, VECC) Netaji Subhash Chandra Bose International Airport, Kolkata

59. (Kullu Manali, VIBR) Kullu Manali Airport, Kullu Manali

60. (Kurnool, VOKU) Kurnool Airport, Kurnool (In Progress)

61. (Kushinagar, VEKI) Kushinagar Airport, Kushinagar

62. (Lengpui, VELP) Lengpui Airport, Lengpui (In Progress)

63. (Lilabari, VELR) Lilabari Airport, Lilabari

64. (Lucknow, VILK) Lucknow International Airport Limited

65. (Ludhiana, VILD) Ludhiana Airport, Ludhiana

66. (Madurai, VOMD) Madurai Airport, Madurai

67. (Mangaluru, VOML) Mangaluru International Airport Ltd.

68. (Mopa, VOGA) GMR Goa International Airport Limited

69. (Moradabad, VIMB) Moradabad Airport, Moradabad

70. (Mumbai, VABB) Mumbai International Airport Limited

71. (Mundra, VAMA) Mundra Airport, Mundra (In Progress)

72. (Mysuru, VOMY) Mysuru Airport, Mysuru

73. (Nagpur, VANP) MIHAN India Limited

74. (Nanded, VOND) Nanded Airport Limited

75. (Navi Mumbai, VANM) Navi Mumbai International Airport Ltd.

76. (Ozar, VAOZ) Ozar Airport, Ozar

77. (Pakyong, VEPY) Pakyong Airport, Pakyong

78. (Pantnagar, VIPT) Pantnagar Airport, Pantnagar

79. (Patna, VEPT) Jai Prakash Narain International Airport, Patna

80. (Pithoragarh, VIPG) Uttarakhand Civil Aviation Development Authority

81. (Porbandar, VAPR) Porbandar Airport

82. (Puducherry, VOPC) Puducherry Airport, Puducherry

83. (Raipur, VERP) Swami Vivekananda Airport, Raipur

84. (Rajahmundry, VORY) Rajahmundry Airport, Rajahmundry

85. (Rajkot, VAHS) Rajkot International Airport, Rajkot

86. (Ranchi, VERC) Birsa Munda Airport, Ranchi

87. (Rewa, VERW) Rewa Airport, Rewa

88. (Rourkela, VERK) Steel Authority of India Ltd.

89. (Rupsi, VERU) Airport, Rupsi

90. (Safdarjung, VIDD) Safdarjung Airport

91. (Salem, VOSM) Salem Airport, Salem

92. (Satna, VIST) Satna Airport, Satna

93. (Shamshabad, VOHS) Hyderabad International Airport Limited

94. (Shimla, VISM) Shimla Airport, Shimla

95. (Shirdi, VASD) Maharashtra Airport Development Co. Limited

96. (Shivamogga, VOSH) Karnataka State Industrial Development Corporation Limited

97. (Shravasti, VISV) Shravasti Airport, Shravasti

98. (Sindhudurg, VOSR) IRB Sindhudurg Airport Pvt. Ltd.

99. (Solapur, VASL) Solapur Airport, Solapur

100. (Surat, VASU) Surat Airport

101. (Tezu, VETZ) Tezu Airport, Tezu

102. (Thiruvananthapuram, VOTV) TRV (Kerala) International Airport Limited

103. (Tiruchirappalli, VOTR) Tiruchirappalli Airport, Tiruchirappalli

104. (Tirupati, VOTP) Tirupati Airport, Tirupati

105. (Tuticorin, VOTK) Tuticorin Airport, Tuticorin

106. (Udaipur, VAUD) Maharana Pratap Airport, Udaipur

107. (Vadodara, VABO) Vadodara Airport

108. (Varanasi, VEBN) Lal Bahadur Shastri Airport, Varanasi

109. (Vijayanagar, VOJV) Jindal Vijayanagar Airport, Vijayanagar

110. (Jewar, VIND) Yamuna International Airport Pvt. Ltd.

111. (Vijayawada, VOBZ) Vijayawada Airport, Vijayawada

These agreements define boundaries of the service provisions, clarify the responsibilities of parties engaged in the agreement and mutually agreed standards: SLAs set an agreed standard against which performance may be measured. These agreements identify customer expectations, define the boundaries of the service provision and clarify responsibilities to minimise the conflicts between the parties and provide a means for conflict resolution should a problem arise.